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Jun. 15, 2023 Source: CLAAS news release Omaha, NE -- CLAAS of America has joined with the American Farm Bureau Federation (AFBF) in a memorandum of understanding (MOU) that provides farmers and ranchers confirmation of their right to repair their own equipment. This marks the fifth MOU with major farm equipment manufacturers, now including CLAAS, Kubota, John Deere, CNH, and AGCO. CLAAS is recognized the world over for its superior engineering and leading innovations in the production of combines, forage harvesters, tractors, balers and hay tools. "CLAAS is delivering on our continuing promise to provide solutions that improve our customers' businesses, as their success and our success go hand in hand," says Eric Raby, Senior Vice President, Americas, for CLAAS. "We are pleased to announce our MOU with AFBF solidifying for farmers the right to repair." While CLAAS takes pride in its FIRST CLAAS SERVICE delivered through its dealers, they realize that customers also may need the ability to make repairs on their own terms. The company has supported this for years and offers an app for mobile devices under its CLAAS Connect portal that puts machine-specific owner manuals and technical resources directly in their customers' hands. The agreement with AFBF codifies the commitment of CLAAS to provide customers with the resources and tools they need to safely repair their equipment. This is another example of CLAAS' commitment in listening to their customers and sharing technology that will help them take their farming operations to new levels of productivity. "The memorandum of understanding with CLAAS demonstrates AFBF's continued commitment to ensure farmers have access to the tools they need to keep their farms running, and America's families fed," said AFBF President Zippy Duvall. "Farmers and ranchers are more dependent on technology than ever before, and they asked us to find a private-sector solution to the right to repair issue. This agreement is another step toward guaranteeing timely repairs for farmers regardless of the equipment they use." The agreement creates a framework for farmers and independent repair facilities in all 50 U.S. states and Puerto Rico to access technical manuals, tools and product guides to self-diagnose and self-repair machines, while respecting intellectual property and legislated legal requirements of the manufacturer. It also reconfirms the ability to lease diagnostic tools, purchase products and parts from CLAAS dealers. About CLAAS of America Inc.: CLAAS of America Inc. offers a wide variety of technologically innovative tractors, combines, forage harvesters, balers, and hay tools to provide growers with optimum performance in the field. These premium equipment lines are designed by a dedicated engineering staff located at numerous factories worldwide and focused on the research and production. The design, performance, and reliability of this equipment have made CLAAS an international market leader. For more information, visit www.claas.com. Tweet |
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