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Jun. 24, 2025 Source: SATISFYD news release Austin, TX -- SATISFYD, a customer and employee experience platform purpose-built for equipment dealers, has announced the release of XperienceHub--a powerful new solution that connects Voice of Customer (VoC) surveys with online review requests, making it easier than ever for dealers to grow their reputation and gain actionable insights from a single customer touchpoint. With XperienceHub, dealers can now prompt customers to leave a public review directly after completing a satisfaction survey--no added steps or duplicate outreach required. "Dealers are looking for ways to do more with less--especially when it comes to managing their digital reputation and understanding the customer experience," said Ryan Condon, CEO of SATISFYD. Early adopters of XperienceHub are already seeing impressive results, including a 2X increase in online reviews within weeks of implementation. XperienceHub Benefits at a Glance: All-in-One Platform - Integrates customer feedback collection and online review generation in a single workflow. Automated Review Requests - Prompt happy customers at just the right moment--during the survey, while you have their attention. Improve SEO & Online Visibility - Online reviews play a major role in search rankings. More reviews = better visibility when customers search for equipment dealers near them. Real-Time Insights - Faster access to customer feedback helps teams respond and improve quicker. Co-op Fund Eligible - Offset costs using manufacturer-provided co-op funds. XperienceHub is now available to current SATISFYD Voice of Customer clients as an upgrade. To learn more or schedule a personalized demo, visit: https://blog.satisfyd.com/xperience-hub Tweet |
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